Public Speaking
Secret #13: “Um” Is Costing You Credibility
“Fillers aren’t part of your personality. They’re patterns. And patterns can change.”
Anne Marie Strauss
June 19, 2026
“Fillers aren’t part of your personality. They’re patterns. And patterns can change.”
Secret #12: The Pause That Commands Attention Have you ever called customer service, finally reached a live person — and still couldn’t get what you